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What is Agile Service Management?
...What is Agile Service Management? Agile Service Management (Agile SM) ensures that ITSM processes reflect Agile values and are designed with “just enough” control and structure in order to effectively and efficiently deliver services that facilitate customer outcomes when and how they are needed.
To see Agile courses, take a look at the Agile Campus at ITSM Academy here. ![]() |
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