While we always recommend learners attend our live, virtual training, we understand that time constraints don't always make that possible. Therefore, we offer some of our courses in a self-study format.
- Access to ITSM Academy's Learner Portal - my.itsmacademy.com - with online content and tools
- Digital learner manual (excellent post-class reference)
- Sample documents and templates
- Class Reference Card
- Personal Action Plan
- Memory exercises, study aids and sample exams
- Exam voucher
If you have any questions, please email or chat us.