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ITSM Academy

Digital Transformation

Classes listed below with a  are currently available in our Public, open enrollment classes. Register Today!

Our full catalog of certification courses, workshops, clinics and hands-on facilitation is available for onsite delivery. Those only available as onsite, don't have the button. For pricing and information re: our onsite delivery, please Contact Us.  

  • The Essence of eXperience (XLA) Certification

    The Essence of eXperience (XLA) Certification $699.00

    Essence of eXperience January class will be co-delivered by Alan Nance and Donna Knapp “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~...